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Care Guides

Get the most out of your gear

Five minutes of setup done right beats an hour of troubleshooting later. Here's how we'd set up each product in our own homes.

Flow Fountain (3L & 15L)

Setup & Monthly Cleaning
  1. First run: rinse the tank, filter, and pump before use. Fill past the MIN line, plug in, and give the pump 30 seconds to prime.
  2. Placement: away from the litter box and food bowl — cats especially prefer water at a distance from both.
  3. Weekly: top up the water and rinse the tray. Low water is the #1 cause of pump noise.
  4. Monthly: disassemble and wash everything except the pump's electronics in the dishwasher (top rack). Swap the filter every 2–4 weeks.
  5. Slimy film? That's biofilm — normal, but wash with hot soapy water and swap the filter a week early.

Smart Feeder Cam

Setup & Feeding Schedules
  1. Connect: plug in, open the app, scan the QR code under the lid. Needs 2.4GHz WiFi — if setup stalls, temporarily disable 5GHz-only mode on your router.
  2. Calibrate portions: run one test dispense with your kibble before trusting a schedule. Kibble sizes vary; the app lets you tune grams per meal.
  3. Transition slowly: for the first week, be nearby when it dispenses so the sound becomes a good thing, not a scary thing.
  4. Batteries: install the backup batteries even though it's plugged in — they take over silently during outages.
  5. Clean: the bowl and hopper come off without tools; wash weekly. Wipe the camera lens when the app footage goes soft.

Vacuum Clippers

A Calm First Groom
  1. Before the first groom: let your dog sniff the clippers while they're off, then run them nearby without touching. Treats throughout.
  2. Work with the coat: clip in the direction of hair growth, using the guard length one size longer than you think you want. You can always go shorter.
  3. Empty the canister when it hits two-thirds full — suction drops off past that.
  4. After each groom: pop the blade head off, brush it clean, and add a drop of the included oil. Oiled blades stay cool and quiet.
  5. Matted fur: don't force the clippers through mats — work them out with a comb first, or clip around and consult a groomer for severe matting.

Quiet Coach

Placement & Training
  1. Placement: within 5 meters of where the barking happens — facing the window for window-barkers, near the door for doorbell dogs.
  2. Pair it with praise: when the device interrupts a bark and your dog goes quiet, reward the quiet. The device interrupts; you teach.
  3. Start on the lowest sensitivity and step up only if barks aren't triggering it. Too sensitive and household noise can set it off.
  4. Give it two weeks: most dogs show a clear change in 10–14 days of consistent use.
  5. Don't use it for puppies under 6 months, or for anxiety barking (separation distress needs training, not interruption — ask your vet).

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