Everything people ask us about the fountains, the feeder, the clippers, and the Quiet Coach — answered honestly.
Every 2–4 weeks, depending on how many pets drink from it and how hard your water is. Each fountain ships with three filters, and replacement packs are available in the shop. The pump itself just needs a quick rinse once a month.
The 3L suits a single cat or a small-to-medium dog with daily topping up. The 15L is built for multi-pet homes or anyone who'd rather refill every couple of weeks than every couple of days. Both use the same filters and the same whisper-quiet pump.
A 2.4GHz WiFi network and our free app (iOS and Android). Setup takes about three minutes: plug in, scan the QR code in the app, and you're scheduling meals. If your power or WiFi drops, the backup battery keeps feeding on schedule — the camera just pauses until you're back online.
Yes. The built-in 1080p camera streams live to the app, records meal-time clips, and has two-way audio — so you can tell them they're a good dog from the office. Footage stays private to your account.
They're engineered for anxious pets — the motor runs quieter than most human trimmers, and the suction is a soft hum rather than a shop-vac roar. Start with short sessions and treats; most dogs settle in by the second groom. The suction catches the trimmed fur as you go, so there's no scary cleanup either.
Yes — that's the whole point of it. It uses a gentle ultrasonic tone, inaudible to humans, that interrupts nuisance barking. No shock, no spray, no vibration collar. It's a training cue, not a punishment, and it works best paired with positive reinforcement. Not recommended for dogs under 6 months.
The tone only triggers on bark-pattern sounds, so cats won't set it off. Other dogs in the room will hear the same cue when it triggers — if you have a multi-dog home, place it nearest the vocal one and expect some collective training benefit.
Orders ship within 1–2 business days and arrive in 3–7 business days in the continental US. Shipping is free over $50. Full details on the shipping page.
You have 60 days to find out, and returns are free — no questions, no restocking fee, chew marks forgiven. See the 60-Day Guarantee for the fine print (there isn't much).
Email us via the contact page — a human replies within one business day.